New: Custom URL Variables

May 27th, 2014

This feature allows you to store respondent data by passing values through a survey link to be added into the survey results. For example, you can associate a customer ID field or an email address field, which is already in your database, with your survey respondents. Once stored, the data is shown in the Analyze section together with the survey results.

A typical survey link looks like this:

If, for example, you wanted to pass the respondent customer ID and email address from your database into the survey, it would look like this:

When the respondent completes the survey, the custom data in the URL is linked to the respondent, shown in the the Analyze section, and included in the Export files. This feature is only available on paid plans.

We’re eager for you to try out this helpful new feature. If you’d like to get in touch, please email us at:

New Feature: Pre-Populate

May 21st, 2014

Today, we’re excited to introduce you to Pre-Populate. This new feature allows you to automatically fill some survey fields with data that you already have (i.e. name, age, email, etc.) rather than ask for the information again.

How it works

Here is sample survey:

If a user clicks on the link, they will be taken to the survey with no pre-filled questions. To pre-fill a question, more information must be appended to the end of the URL. The following example fills the first question with “Mary”:

The following link automatically selects the third choice of the second question:

You can also append multiple parameters in the same URL to pre-fill multiple questions, like in this example:

Pre-Populate URL formatting

The formats for the URL parameters for each question type are as follows:

  • Multiple Choice
    q1_2 – Selects the second choice of question number one.
  • Open Text
    q2=Mary – Enters “Mary” into question number two.
  • Multiple Textboxes
    q3_1=John – Enters “John” into the first textbox of question number three.
  • Matrix
    q4_1=2 – Selects the second column of the first row in question number four.

As usual, we welcome questions and feedback from you. If you’d like to get in touch, please email us at:

New Feature: Piping

May 13th, 2014

Today, we’re happy to introduce a helpful new feature called Piping. Available on paid plans, Piping allows you to display an answer from a previous question on a later page. For example, a piped answer could be displayed in a question or as a new answer choice in a follow-up question.

If you ask the participant to choose a favorite color:

1. What is your favorite color?




You could incorporate the answer into a question asked later in the survey:

2. Please tell us why you like Green best.

Or, if you ask the participant’s name:

1. Please tell us your name.

You could include his or her name in a final “thank you” message:

Thank you for answering our survey Mary!

How to Add Piping

Piping can be used to pull answers from the following question types:

  • Multiple Choice – Single answer
  • Multiple Choice – List
  • Open Text – Single line
  • Open Text – Paragraph

Selected, or piped, text can be displayed within these survey elements:

  • Question titles
  • Answer choices
  • Headings and paragraphs
  • A “thank you” message

Remember, in order to add piping, the piped text must be inserted below its original placement, in a later page of the survey. For example, to display text for question one, simply insert [Q1] in the text of a later question, answer choice, paragraph, or message.

We hope you enjoy this new feature! As always, if you have any questions or feedback, please email us at: