Survs

Survs’s Pricing 2.0

September 8th, 2009 by Gustavo Pimenta in News

Today we’re announcing a new pricing model based on our users’ feedback!

We also want to explain why we didn’t take some of your suggestions, so make sure you read until the end.

Plans

There will be a free plan with some feature limitations, whereas all paid plans are fully featured. The main differences are the number of users allowed in the account and the amount of responses per month.

Monthly plans

  • The Free plan will allow 1 user and 200 (we doubled the number!) responses per survey.
  • The Basic plan will cost $19/month, allow 2 users and 2,000 responses per month. Extra responses will be charged at $0.04 per response.
  • The Pro plan will cost $39/month, allow 4 users and 4,000 responses per month. Extra responses will be charged at $0.03 per response.
  • The Premium plan will cost $119/month, allow 24 users and 24,000 responses per month. Extra responses will be charged at $0.01 per response.

Yearly plans

We decided to offer annual subscriptions of our paid plans which will be to the benefit of our most active users. The features set and number of users allowed per account stay the same.

It works like this: if you sign for a one year subscription of one of our plans, you’ll only pay for 10 months. But that’s not all… All yearly subscriptions will allow unlimited responses!

Non-profit and academic institutions will have a 30% discount on both monthly and yearly plans.

Why doesn’t Survs have a “single survey option”?

Some of you asked for a “single survey option”, but we think our model already allows to do that. If you want to make only one survey you just have to subscribe for a month and and then downgrade to the free plan. All your data will still be available. There are no strings attached.

However, as we said about our roadmap, nothing is set in stone, and we may reconsider this in the future.

Why isn’t the response limit of the free plan isn’t higher?

We’ve listened to your arguments and decided to double the number of responses per survey! We think this is perfect for individual users and small businesses who just want to do a small survey.

This is not a closed process…

Probably we won’t make any significant changes to the pricing before the public launch, but we are always alert to what you have to say. So don’t hesitate to give us your opinion :-).

8 responses to “Survs’s Pricing 2.0”

Jonathan says:

September 8th, 2009 at 10:50 pm

I like the 200 responses for the free plan. Great for us non-profits that don’t have a huge need.

My only question is what other features are NOT included in the free plan? sharing? exporting?

Sérgio Santos says:

September 8th, 2009 at 11:00 pm

Personally, I think this pricing model seems more balanced.

Doubling the number of responses per survey on the free plan, enables a good couple of test surveys, before upgrading to a priced plan.

And its great that after a downgrade all surveys are still available. It gives us much more flexibility.

The discount for academic and non-profit institutions is valuable also :)

Ahsan says:

September 9th, 2009 at 3:09 am

Hi,

When is the public launch, and how will a survey that is currently running be affected? I have a survey running till Oct 8 and I’m expecting more than 100 respondents.

Thanks.

Gustavo Pimenta says:

September 9th, 2009 at 7:46 am

@Jonathan

Exporting and sharing results will not be available on the Free plan.

@Ahsan

We’ll be launching very soon, but rest assured that your survey will not be affected.

Today’s Startup and Entrepreneurial Updates | CenterNetworks says:

September 9th, 2009 at 12:14 pm

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Heinrich Ferreira says:

September 10th, 2009 at 11:28 am

The new pricing model looks really good and, as Sérgio mentioned, the discount for academic institutions is a real bonus!

You guys have created a fantastic product! I’m looking forward to using the paid version.

Vanessa N. says:

November 4th, 2009 at 11:08 pm

“If you want to make only one survey you just have to subscribe for a month and and then downgrade to the free plan.”

Requiring a workaround to publish a single full-featured survey is irritating. Why not charge $15 per survey and let the customer overspend on surveys until they decide they’re better off subscribing? This is the web! I want to pay now and leave! :-)

(Thanks, I like your product.)

Gustavo Pimenta says:

November 5th, 2009 at 7:48 pm

Thanks for your input Vanessa, we’ll take it into consideration.

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